How to Enable and Find FaceTime Live Photos on iPhone

FaceTime has evolved over time to improve the video calling experience for iPhone users. With the latest software updates, you can send a FaceTime Video Message on your iPhone when your contact is not available to pick up your call.

How_to_Enable_and_Find_FaceTime_Live_Photos_on_iPhone

You can also capture a FaceTime Live Photo during your call. But in case you are wondering where FaceTime photos go, this post is a complete guide to enable and find your FaceTime Live Photos on your iPhone.

How to Turn On FaceTime Live Photos on Your iPhone

Let us first show you how to enable the feature to take Live Photos in FaceTime video calls on your iPhone. Do note that the Live Photos feature in your iPhone camera app is different from FaceTime Live Photos.

Step 1: Open the Settings app and tap on FaceTime.

Step 2: Scroll down and tap the toggle next to FaceTime Live Photos to enable the feature.

enable facetime live photos iphone

After you enable it, you can tap the shutter icon at the bottom-left corner of the FaceTime call window to click the Live Photo.

capture facetime live photo iphojne

How to Find FaceTime Live Photos on Your iPhone

Once you have enabled FaceTime Live Photos, they will appear in the Photos app. A separate folder is not created for these photos. You need to open the Photos app on your iPhone, select Library, and tap on All Photos at the bottom. Then, you can view your FaceTime Live Photos.

all photos library photos app iphone

You can create a separate folder for FaceTime Live Photos on your iPhone.

Step 1: Open the Photos app and select the Albums tab at the bottom.

Step 2: Tap the Plus icon at the top-left corner and select New Album.

You can also create a Shared Album if you want others to add photos.

Step 3: Give a name to your album and tap on Save.

create new album photos app iphone

Step 4: Select the Live Photos that you want to add and tap on Add at the top-left corner.

add photos to album photos app iphone

Your FaceTime Live Photos will now appear in the created album. This is a manual process, but it helps segregate your pictures.

Best Fixes for FaceTime Live Photos Not Working on iPhone

In case you are unable to capture FaceTime Live Photos on your iPhone, here are some working solutions to fix the issue.

1. FaceTime Live Photos Must Be Enabled on Both Devices

The feature of capturing FaceTime Live Photo will work only when it is enabled on both your and your contacts’s iPhones. So, if you see the error FaceTime Photos Must Be Enabled on Both Devices, it means that the feature needs to be enabled on both iPhones.

2. Enable FaceTime Again

You can enable FaceTime again on your iPhone to reset all its features, including Live Photos. Here’s how.

Step 1: Open the Settings app and tap on FaceTime.

Step 2: Tap the toggle next to FaceTime to disable it.

enable facetime on iphone

Step 3: Wait for a few seconds and then enable FaceTime again.

Step 4: Close Settings and open FaceTime to check if the feature is working.

open facetime on iphone

3. Check Content Restriction Settings

If your Camera and FaceTime app are disabled in the Screen Time settings, you won’t be able to capture Live Photos during your FaceTime calls. Here’s how to check the same.

Step 1: Open the Settings app and tap on Screen Time.

Step 2: Select Content Privacy & Privacy Restrictions and tap on Allowed Apps.

Step 3: Tap the toggles next to FaceTime and Camera to enable their usage.

enable facetime and camera screen time iphone

Step 4: Close Settings and open FaceTime to check if the problem is solved.

open facetime on iphone

4. Force Quit and Relaunch Photos App

If you cannot see your FaceTime Live Photos in the Photos app, you can try force quitting and relaunching the app on your iPhone.

Step 1: On the home screen, swipe up and hold to repeat the background app windows.

Step 2: Swipe right to look for the Photos app and swipe up to remove the app window.

force quit photos app iphone

Step 3: Relaunch the Photos app and check if you can see the FaceTime Live Photos.

open photos app iphone

5. Update iOS Version

Since both FaceTime and the Photos app are system apps, you canupdate the iOS version on your iPhone model.

Step 1: Open the Settings app and tap on General.

Step 2: Select Software Update and install it if one is available.

software update settings iphone

Once done, check if the problem is solved.

Get Clicked During FaceTime Calls

You can enable and find FaceTime Live Photos on your iPhone to share with your friends and family. What’s great is that you can also schedule your FaceTime calls to never forget calling someone when needed.

Last updated on 03 November, 2023

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