9 Ways to Fix “Google Keeps Stopping” Error on Android

Android devices come pre-loaded with selected Google apps, like Google Play Store, Google app, Gmail, etc. You can use these apps to download others, look up information, set reminders, check your email, etc. However, it becomes an issue when you repeatedly encounter the “Google keeps stopping” error on your Android device.

The “Google keeps stopping” error on Android can occur when any app attempts to use a Google-related service. This is one the reasons why this error is not exclusive to the Google app. That said, troubleshooting the Google app usually helps in resolving the error. On that note, let us look at different ways fix Google keeps stopping error on your Android device.

1. Restart Your Device

Restarting helps refresh device features and functions. This can remove any temporary bugs or glitches that might be causing the Google app or services to fail. This can also help fix other app issues. Once done, you can reopen the relevant app and check again. Here’s how.

Step 1: Long-press the power button to open the power menu.

Step 2: Here, tap on Restart.

Wait for your device restart. Enter the device password, if required, and use the app again. If you still get the Google has stopped error, continue to the next fix.

2. Clear App Cache and Data

Clearing the cache for the Google app will help get rid of any corrupt cache files that might be causing the Google app not to work properly. You can also delete all app data. Doing this will, however, delete the search history, feed settings, etc., for the Google app. Follow the below steps to do it.

Step 1: Open Settings and tap on Apps.

Step 2: Scroll down and tap on Google.

Step 3: Tap on Storage.

Step 4: Tap on Clear cache.

Step 5: After that, tap on Manage storage.

Step 6: Tap on ‘Clear All Data.’

Step 7: Tap on OK.

If you still get the “Google Play services keeps stopping” error while using any other Google services, you can clear the data and cache separately for that app. Then, open the app and check again.

3. Check for App Updates

If you have the automatic updates app disabled or haven’t updated your apps in a while, you can manually check and install the latest app updates for Google or any other related app. This can help resolve any software-related issue causing the app to not work properly on your Android device.

4. Uninstall App Updates

If no app updates are currently available, you can uninstall the previous updates for the Google app. This can help reset the app to the factory version and remove any software-related bugs. You can do this instead of uninstalling the app, as this option might not be available for certain system apps on your Android device. Here’s how to do it.

Tip: You can also check our guide on uninstalling pre-installed apps on Android.

Step 1: Open the Settings app and tap on Apps.

Step 2: Go through the available apps and tap on Google.

Step 3: Tap on the three vertical dots icon at the top right corner.

Step 4: Tap on Uninstall updates.

Step 5: Tap on OK to confirm.

5. Check Device Date and Time Settings

Incorrect date and time can also be one of the reasons why you’re seeing errors like “Google Play Store keeps stopping” or Google not working properly. In this case, open the date and time settings on your Android device and check if it is set to automatic. Here’s how.

Step 1: Open Settings and tap on General management.

Step 2: Here, tap on ‘Date and time.’

Step 3: Ensure the toggle for ‘Automatic date and time’ is enabled.

Step 4: You can also turn on the toggle for ‘Automatic time zone.’

This will ensure your device automatically adjusts the date and time depending on your location.

6. Reset App Preferences

Using the reset app preferences option, you effectively delete app data related to custom settings, preferences, permissions, etc., and reset it to default. Please note that this is done for all the currently installed apps. This can help resolve issues arising from app settings. Follow the below steps to do it.

Step 1: Open Settings and tap on Apps.

Step 2: Tap on the three vertical dots icon at the top-right corner.

Step 3: Tap on ‘Reset app preferences.’

Step 4: Finally, tap on Reset.

7. Remove Any Recently Installed App

Other apps also use Google and its related apps to work properly. So, if you have been recently experiencing issues using Google or any other Google app, uninstall any recently installed apps on your Android device. Then, open the app again and see if it works as expected. If you still see the “Google has stopped” error message, continue to the next method.

8. Check for Device Update

Updating your device gives you access to all the latest security updates and features. This also ensures your device stays compatible with all the currently installed apps. In case you have been facing issues related to Google apps, you can manually check and install software updates for your Android device. Here’s how.

Step 1: Open Settings and tap on Software update.

Step 2: Here, tap on ‘Download and install.’

If an update is indeed available, wait for it to download and install. Then, try using Google or any other app to see if the issue has been fixed.

9. Reset Your Device

While resetting your Android device might sound drastic, it is a good way to resolve any and every device issue. Once done, it will delete all device data and reset it back to factory default. You might be able to recover a part of your data if it has previously backed up. Do this if you’re still unable to use Google or any other Google app on your Android device. Follow the below steps to do it.

Step 1: Open Settings and tap on General management.

Step 2: Scroll down and tap on Reset.

Step 3: Here, tap on ‘Factory data reset.’

Step 4: Tap on Reset.

Follow the on-screen instructions to complete the process. After that, recover your data from a backup, and try using the relevant app again on your Android device.

Fix Google Issues on Android

The Google app and related services are an extremely useful addition to any Android device. So, we hope this article helped solve the “Google keeps stopping” error on Android. Refer our guide if you’re experiencing issues using the Google app on Android.