Roblox is fun to play and doesn’t consume copious amounts of system resources. You only need a basic Windows PC or browser and an active internet connection. But many users are troubled by the ‘an unexpected error occurred, Roblox Needs to Quit’ error message while running Roblox on their PC.
The major reasons behind this error message are missing administrator privileges, corrupt temporary files, or conflict with antivirus programs or other third-party apps. To help you with them, we’ve compiled solutions to fix the Roblox crash issues on your Windows 11 PC.
1. Launch Roblox With Admin Privileges
Roblox can encounter errors if it cannot access certain files on your PC. So, you must run it with administrator privileges to fix the ‘Roblox keeps crashing‘ issue. Here’s how:
Step 1: Press the Windows key to open the Start menu, type roblox player in the search bar and click on the Run as administrator option.
Step 2: When User Account Control window appears, click on the Yes button.
After that, continue using Roblox to check if the error pops up again.
2. Change Roblox Compatibility Settings
You’ll need to change the compatibility settings of the Roblox Player to an older version of the operating system. This method resolved the ‘an unexpected error has occurred, and Roblox needs to quit’ issue for many users. Here’s how:
Step 1: Press the Windows key to open the Start menu, type roblox player in the search bar and click on the Open file location option.
Step 2: Right-click on the Roblox Player shortcut icon to open the context menu. Click on the Properties option.
Step 3: Switch to the Compatibility tab.
Step 4: Click on the ‘Run this program in compatibility mode for:’ checkbox. Then click to expand the drop-down list and select the Windows 8 option.
Step 5: Then click on the Apply button.
Now, you must test the modified compatibility settings.
Step 1: Click on the Run compatibility troubleshooter button.
Step 2: Click on the Yes button to start the troubleshooter.
Step 3: Follow the on-screen prompts to describe your issue and then apply the suggested fixes for the app.
Step 4: Close the troubleshooter window.
3. Purge Temporary Files
A corrupt app or system cache can cause the Roblox crash issue. You need to run the Disk Cleanup tool to wipe the Roblox and system cache and delete all the temporary files and other non-useful data. Here’s how to do it:
Step 1: Press the Windows key to open the Start menu, type cleanmgr in the search bar and press Enter to launch the Disk Cleanup tool.
Step 2: Click on the OK button.
Step 3: Click on the ‘Clean up system files’ button.
Step 4: Click on the OK button and wait for the utility to locate all the unnecessary files in the C drive.
Step 5: Select all the checkboxes in the search result and click the OK button.
Step 6: Click on the Delete Files button.
4. Exclude Roblox in Antivirus
You must exclude the installation folder if the antivirus program interferes with Roblox Player. It will keep the antivirus from obstructing and isolating Roblox files. Here’s how to exclude Roblox in Windows Defender:
Step 1: Press the Windows key to open the Start menu, type virus & threat protection in the search bar and press Enter to open Windows Security.
Step 2: Navigate to the ‘Virus & threat protection settings’ section. Click on the Manage settings option.
Step 3: Find the Exclusions section. Click on the ‘Add or remove exclusions’ option.
Step 4: The User Account Control window will pop up. Click on the Yes button.
Step 5: Click on the Add an exclusion button. Select the Folder option.
Step 6: Click on the address bar, paste the following path, and press Enter:
Step 7: Click on the Roblox folder to select it. Then click the Select Folder button to add it to the exclusion list.
Step 8: Close the Windows Security app.
5. Temporarily Disable Memory Integrity
Memory Integrity is an inbuilt security feature in Windows that doesn’t play nicely with Roblox. If you see repeated instances of the ‘an error occurred while starting Roblox’ message followed by an abrupt crash, you must temporarily disable Memory Integrity on your Windows 11 PC. Here’s how to do it:
Step 1: Press the Windows key to open the Start menu, type core isolation in the search bar and press Enter to open Windows Security.
Step 2: Click on the toggle below the Memory integrity option to disable the feature.
Step 3: Restart your PC to apply the changes.
Run Roblox Player and check whether the error message is present.
6. Disable Conflicting Apps and Cheat Software
Roblox has a hard time with apps that use overlays like Discord, MSI Afterburner, etc. If these apps are active on your PC while running Roblox, close them. Roblox makers also updated their anti-cheat engine, so if you use any cheat/game helper software, remove it from your PC.
Make sure to close all the unnecessary programs running in the background and relaunch Roblox with administrator privileges.
7. Reinstall Roblox
After trying out all the above methods, if the Roblox error still occurs, it might be due to a buggy installation or app file corruption issue. To fix this, you must reinstall Roblox on your Windows PC. Here’s how:
Step 1: Press the Windows key to open the Start menu. Type appwiz.cpl in the search bar and press Enter to open the Programs and Features window.
Step 2: Find the Roblox Player in the list of installed programs. Right-click on it and select the Uninstall option.
Step 3: Follow the on-screen instructions to remove it from your PC.
Step 4: Download Roblox Player.
Step 5: Run the setup file and complete the installation. After that, log in to your Roblox account and try to launch a game.
8. Switch to Microsoft Store Version or Browser
If the app reinstallation doesn’t fix the issue for you, it may be due to inherent bugs in the app’s latest version. However, you can download and use the Microsoft Store version of Roblox, which is compatible with Windows PCs. Or, you can access your Roblox account using any web browser and launch any experience from there.
Get Roblox Working Again
These were the eight methods to fix the ‘Roblox needs to quit’ error on Windows 11. Usually, granting administrator privileges and using compatibility troubleshooter works. But if you still face the issue, wipe the temporary files, disable Memory Integrity, and reinstall the app.
Last updated on 01 December, 2023
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